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Readying a developing economy for national performance measurement and benchmarking: A case study of the Jordanian construction industry

By: AlKilani Suhair G. 1, Jupp Julie R. 1, Sawhncy Anil 1
1School of Built Environment, Faculty of Design Architecture and Building, University of Technology, Sydney, Australia

Abstract

In many developing countries, national construction performance measures and benchmarking processes are yet to be formulated, implemented and tracked. This inherent weakness of an economic sector has negative impacts on, productivity, efficiency and performance. This paper takes the Jordanian construction industry as a case study of a developing economy and highlights the significant challenges it faces in implementing performance measurement. Findings from this study reveal a number of specific and general characteristics, and the extent and seventy of industry-based barriers. The paper identifies a range of requirements at the national level that must be met to move from a state of relative disarray to an industry ready for the successful implementation of performance measurement and benchmarking. The authors anticipate that the findings of this paper will be of interest to academics and professionals involved in other developing countries’ construction industries.