Under the background of the continuous internationalization of the housing management team, English communication ability has become a key factor to improve the quality of service and international adaptability. Currently, housing management personnel generally have problems such as unclear expression and weak adaptability in language communication, and need to explore scientific and effective teaching modes to improve their English practical application level. Based on the DEMATEL-ISM method, this paper systematically identifies and analyzes the key factors affecting the English communication ability of university housing management, and constructs a causal structure model including four dimensions: students, teachers, teaching management and facilities. On this basis, the SPOC blended task-based teaching model was designed and applied for quasiexperimental teaching validation. The experimental subjects are two parallel classes of non-English majors in the class of 2020 in a university, the experimental group adopts the SPOC model, and the control group maintains traditional teaching. Post-experimental data showed that the experimental group’s English communication ability score was significantly better than that of the control group, and the teamwork atmosphere score amounted to 4.62, which was higher than that of the control group’s 3.61 (p=0.001); the learning efficacy score was 3.86, and that of the control group was 2.55 (p=0.00). The results show that the SPOC teaching mode can effectively improve the English communication ability and adaptability of housing management learners, and the teaching process is more interactive and contextual.
